Charged two times for the Golden Membership

Discussion in 'Help' started by krznati, 28 Jul 2018.

  1. krznati

    krznati New Member

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    Hello everybody,

    While paying for the Golden Membership there was (I guess) a glitch with the Paypal, I thought that my first attempt of paying wasn't processed, so I repeated the procedure.
    Later on i realized that I was charged two times.

    Transactions are:
    Transaction ID
    [edited]
    Transaction ID
    [edited]

    You can see that both transactions came from the same account in a few minutes interval.


    I would like a refund on one of these transactions, I already sent a message via contact form but unfortunately so far without answer.


    Regards
     
    Last edited by a moderator: 29 Jul 2018
  2. h1ghm1nd

    h1ghm1nd p-v.club fan

    Staff Member Lifetime Gold Gold Member No Limit
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    Yes, sometimes (rarely) there can be issues processing your payments.
    If this happens, please contact me and wait for my response (everyone else reading this).

    You have opened a case with PayPal after only a few hours and I did not have time to respond to your message.
    I have already refunded one payment.
     
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